Its A Wrap

Reviews about Its A Wrap

• 2 / 5

  By Brandon Fryns
  So this rating isn't a one time try rating, we have ordered from them 3 times. First there isn't any help behind the counter so the wait time for food is not 15 min or wat you hear all the time from behind the counter "5 more min". The person running the places refuses to write down orders as she has given my food (more then one occasion) to other customers (and i had to hear 5 more min 7 more times cuz she didn't want to admit it until she finished making it a second time). Last no consistency to the meals, if you order a beef shwarma,plenty of meat in it, but order a lamb but barely any lamb. Order a Brazilian plate and first time I understand normal plate, order again now beans have changed, order it a third time give 2 pieces of steak which is small as hell n now changed te rice n now no beans.
  
  Few things, shorten your menu as you can't keep it consistent, hire actual front end staff and cooks (speeds up cook time and front end issues), write down orders even if there small so you can stop asking customers what they ordered. And stop saying 5 more mins when it's not even close. Set dishes right as if they ordered it that way last time then they expect the same thing.
  
  Change or fail, your choice but your customers come first.
  January 03, 2017
• 5 / 5

  By Anish Chorghe
  Good place to try Biriyani and Shwarma
  November 08, 2016